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Support

Find answers faster—our customer team is on standby around the clock.

Self-Service Help

In-app articles, troubleshooting checklists, and best practices.

Frequently Asked Questions

Email

Technical support, billing questions, and takedown requests.

datzappyazilim@gmail.com

Partnerships & Press

Influencer programs, retail integrations, and media inquiries.

hello@prova.studio

Priority Issues

Account security incidents or abuse reports.

security@prova.studio

Company Details

Legal Name: DATZ YAZILIM REKLAM TICARET LIMITED SIRKETI

Email: datzappyazilim@gmail.com

Address: MEYDAN APT., NO:143-8, MERKEZ MAHALLESI
ABIDE-I HURRIYET CADDESI, SISLI
Istanbul (Europe) 34360, Türkiye

Response Times

Frequently Asked Questions

How long do you keep my photos?

Images uploaded for try-on are processed in real time and deleted the moment your result is generated.

What happens when I run out of credits?

You can top up directly inside the app or wait for the daily free credits to refresh.

I received an incorrect result. How do I report it?

Send our support team a screenshot via email—we investigate immediately and credit your account back.